FAQs
What about a resident who says they will not benefit from the service?
1
Everyone benefits from the service! Our trash valet service eliminates the storing of trash by their neighbors in the breezeways and balconies, especially during seasons of unpleasant weather. Having the trash collected regularly reduces unwanted smells and the potential for pests and rodents.
What holidays is there no service?
2
SWLA Valet Trash gives our team time off to enjoy the holidays with their loved ones there is no doorstep collection on these holidays.
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve & Christmas Day
New Year’s Eve & New Year’s Day
What days do you not service due to weather?
3
The safety of our associates and residents is our number one priority. There are some days that services may be interrupted due to severe weather including but not limited to, snow storms, hurricanes, and flooded roads.
Where do residents store their trash during pick up night?
4
We provide each resident with a black, 11.3-gallon trash bin, with a flip top lid. This bin is free of cost and will be used by the resident to store their trash bags in. If the resident chooses to use their own trash bin, they are able to do so and we will still be sure their trash is taken.
Are we licensed and insured?
5
Yes. SWLA Valet Trash is fully licensed and insured. All team members are background-checked before working in our service areas. We carry general liability insurance and operate as a registered LLC headquartered in Sulphur, LA.
Don't See The Answer You're Looking For?
Property managers are typically billed monthly under a service agreement.